We aim to dispatch all authorised orders on the same day if ordered before 5pm (British time) weekdays, or by the next working day. ( Working days are Monday to Friday excluding U.K. public holidays )
All our Delivery services include electronic recorded delivery or 'signed for' security, and are insured to the point of delivery, to ensure that your order arrives safely & quickly. All deliveries include a tracking number so we can confirm delivery. We will send you an email with a tracking number as soon as your item is ready to dispatch.
UK Delivery:- £3.99 per order or FREE on orders OVER £50 :-Royal Mail: 24/48 'Sign For' Delivery aprox. 1 to 2 working days after dispatch.
If you require UK GAURANTEED NEXT WEEK DAY DELIVERY at an extra £4.99 per order, Please place your order as normal on the website and then after you can pay the extra charge on the phone by bank card between 10am and 4.30pm Monday to Thursday Tel. 0117 9290850 ( Or if ordering on a Friday before 4.30pm for a Saturday delivery at an extra £6.99 per order )
EU Delivery:- *£9.99 Flat rate per order ( * max 2Kg ) for European Union delivery. Royal Mail: 'Airsure' or 1st Class International Airmail 'sign for'...Delivery aprox. 3 to 5 working days after dispatch.
USA & WORLDWIDE Delivery:- *£19.99 Flat rate per order (* max 2 Kg ) ( or £14.99 for lightweight orders under £30 ) for U.S.A. & WORLDWIDE delivery. Royal Mail: 'Airsure' or 1st Class International Airmail 'sign for'... Delivery aprox. 5 to 10 Working days after dispatch.
* If you are ordering from outside the UK and you order more than 1 item and the parcel weighs more than 2Kg (e.g more than 1 pair of sneakers ) it may cost an excess amount to post abroad. If this is the case we will contact you to request payment of an additional amount to cover the extra postage . If the amount is not acceptable to you, you may cancel the order and we will fully refund your payment immediately.
Customers living outside the European Union may incur import duties or local taxes imposed by your country's Customs & Excise. IF this is the case they should contact you to request payment. The customer is solely responsible for the payment of these additional duties or taxes IF imposed. Please note this may involve a delay in the delivery of your item.
There may be circumstances beyond our control which may delay delivery. We cannot be held responsible for any delays caused by our couriers or customs.
If your goods do not arrive when expected please contact us at email@example.com so that we can track your parcel and check progress with our couriers.